How to Setup System Notifications on a Synology NAS!

Today we are going to look at how to configure notifications on a Synology NAS.

By default, Synology NAS devices have a bunch of different ways that they can be monitored. However, monitoring does very little if you aren’t being notified of issues that have occurred on your NAS. This should be part of Synology’s initial setup due to its importance, so if you haven’t set it up, consider following this tutorial and enabling it!

There are three different ways that you can set up notifications: email, SMS, and Push Service. SMS requires you to set up a service provider (all are paid, I believe), so we won’t be focusing on that in this tutorial. However, the email and push notifications work very well.

1. Synology NAS Notifications

To edit the notifications on a Synology NAS, log in to DSM, open the control panel, and select Notification. This is where we will edit the Email and Push notifications.

synology nas notifications

1.1 Gmail Instructions

1. Select Enable email notifications.

2. Select Gmail as the Service Provider.

synology nas notifications

3. Select Log in to Gmail, log in with your email account, and then Allow access to your account.

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4. Select Agree.

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5. You should now be able to send a test message! If you receive it, everything is set up properly!

6. Skip to the Email Notification Settings section to configure your notifications.

1.2 Outlook Instructions

As of the writing of this tutorial, if you have two-factor authentication enabled on your Outlook account, you will need to create an app password. Entering your password will not work.

1. Select Enable email notifications.

2. Select Outlook as the Service Provider.

3. Enter your username and password. As noted above, your password will need to be an app password.

synology nas notifications

4. You should now be able to send a test message! If you receive it, everything is set up properly!

5. Skip to the Email Notification Settings section to configure your notifications.

1.3 Custom SMTP Server

Setting a custom SMTP server allows you to use practically any email client that you’d like.

1. Select Enable email notifications.

2. Select Custom SMTP Server as the Service Provider.

3. Enter the SMTP information. This will be different based on the provider you’re using.

4. Enter your username and password.

synology nas notifications

5. You should now be able to send a test message! If you receive it, everything is set up properly!

6. Skip to the Email Notification Settings section to configure your notifications.

1.4 Free SMS Notifications? Synology NAS Notifications

Synology offers SMS notifications, but you need to subscribe to a service to get them to work. A lot of cell phone providers allow you to receive text messages from an email provider. The setup process is straightforward and can be done by looking up your cell phone provider and determining what email address you’d use. You can then enter your cell phone numbers email address in the recipient’s email address section and you will receive the alerts, for free, on your cell phone! Keep in mind that any email notifications that you normally receive will be sent to your cell phone. NOTE: You can enter two email addresses by separating them with a semi-colon!

2. Push Notification Settings

Synology has a pretty good “push service”, which integrates with your phone and will automatically send you a notification depending on the alerts you specify.

1. Select Push Service and Enable mobile device notifications.

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2. On your mobile device, download the DS Finder application.

Screenshot 20200929 123034 Google Play Store

3. Select Manage Existing NAS.

Screenshot 20200929 123139 DS finder scaled

4. Find your NAS, select it, then press Continue.

Screenshot 20200929 123203 DS finder

5. Enter your IP address/hostname and port, then enter your username and password.

Screenshot 20200929 123306 DS finder

6. When your NAS loads, ensure that you enable notifications. If you don’t enable notifications, you won’t be able to receive the push notifications.

Screenshot 20200929 123502 DS finder

7. Select Send a test message. You should receive the push notification on your phone!

3. Notification Preferences

By default, there are a ton of different notifications that are selected for you to receive. My personal belief is that you want to try and limit notifications to important events so you don’t disregard them. In general, when a user gets a ton of notifications, they tend to turn into “white noise” as opposed to the alert they’re intended for. For this reason, I suggest that you go through each entry and determine when you’d like to be alerted and when you don’t want to be. These settings are completely user-specific and should be determined from your notification desires.

1. Select Notifications and Advanced.

2. Expand each category and determine when you’d like to receive Email/SMS/Mobile notifications.

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4. Conclusion - Synology NAS Notifications

Setting up notifications is integral to ensuring your NAS is operating properly. There have been times where I haven’t logged into my NAS for weeks and if something went wrong, I would have never known. This is such an easy way to ensure that you are always notified of the most important events that occur – even if you don’t log in!

Thank you for reading the tutorial. If you have any questions, please leave them in the comments.

This Post Has 6 Comments

  1. Thank you for this guide used it this morning to setup email notices to my hotmail and gmail (using my gmail account) and push to my tablet. I figure once my new home network gets all settled in you are correct that I will not check the NAS that often. This was easy and straight forward to setup! Now to look at SSL certificates (tired of my browser telling me my NAS connection is Not secure on the https: connection), I am sure a saw youtube video on your site about that too.

    Thanks again!

    1. I’m glad to hear that everything worked, thanks a lot for checking out the tutorial! If you ever have any questions, let me know!

  2. Great write up! I want to ask, what is the difference between setting up Email notification (Part 1 above) and setting up Push notification (Part 2 above) to an email address by clicking the top check box in your screen grab above and entering an email address? Will both methods send notifications to the email address entered? I ask because setting up the Push notification to an email address is simpler to setup, but I don’t not want to be losing any functionality by doing it that way.

    1. You can use both, email notifications and push notifications. Push notifications simply create a notification on your device whereas the email will send you an actual email. You can use both, or a combination of both, but it’s totally your personal preference! No need to worry about losing functionality.

  3. Regarding section 1.4: “Free SMS notifications?” For some reason, the way this was written up just didn’t take with me until I researched it elsewhere. I think you need to make clear, perhaps in a “Section 2: SMS notifications” that most mobile providers probably don’t just give their cell phone users their SMS URL, but instead give the email address that includes the user’s phone number, this being called email-to-text service, and that you’ll want to enter that into the Email tab as a second email address rather than attempt to do anything in the SMS tab.

    I would also like to note that my particular mobile provider supplies both SMS-to-email and MMS-to-email email addresses – examples are [email protected] and [email protected], where 5551234567 is the user’s phone number. Synology notifications sent through SMS were readable but somewhat broken, while notifications sent through MMS were perfect and much preferable to the SMS version.

    1. Thank you for the feedback! I will try and clean this section up as soon as I get some time!

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